Terms & Condition

acceptance of terms

Galaxy Stitch specializes in embroidery digitizing and vector art files, adhering strictly to their Terms of Service (TOS). If you do not agree with the TOS, then Galaxy Stitch may not be the right choice for you.

disclaimer

All information and material on the website, including text, graphics, and links, as well as products and services contained in or offered through the website are provided on an available basis. Galaxy Stitch does not warrant that this site or its contents will be complete, accurate, uninterrupted, secure, or error-free or that the site or the servers used will be free of viruses.

product pricing

Galaxy Stitch reserves the right to alter product prices with or without notice. Additionally, we may introduce new products or expand our existing product range without prior announcement.

copyright notice

The content on this website, which is either owned by or licensed to Galaxy Stitch, encompasses a variety of materials including, but not limited to, text, design, layout, look, photographs, and graphics. Unauthorized reproduction of any portion of this content is forbidden.

edits and adjustment

Galaxy Stitch offers complimentary minor edits and adjustments on any order for a period of 90 days. After this period, edits will incur a charge. Major alterations are subject to fees, which will be determined by our team upon reviewing the requested design changes.

refund

At Galaxy Stitch, we’re committed to delivering top-notch service by leveraging our expertise to ensure customer satisfaction. However, if a customer remains unsatisfied, we offer an unconditional 100% refund for up to 7 days after delivery.

payment terms

Galaxy Stitch issues invoices to customers once the order is complete and delivered. Billing will reflect the quoted price, or in the absence of a quote request, it will be based on the stitch count as detailed below. Volume orders may qualify for special pricing. For payment terms or other inquiries, please contact us at [email protected]

Delivery Of The Product

All orders from Galaxy Stitch are delivered through electronic mail (Email). We do not provide physical delivery.

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